8 (800) 600 16 17 Free hotline in Russia
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8 (800) 600 16 17 Free hotline in Russia

Tariff Minimal

Tariff which includes the most necessary for the start of Chargeback. Client control all of the processes autonomously. It suits with the sum of damage from 1 500 of US dollars.

Package of services includes

Full management of cases on the protests of transactions

  1. Analysis and evaluation of the case on the basis of the submitted documents by the client.
  2. Drawing up a work plan, distribution of control points of the procedure.
  3. Negotiation and correspondence with the Broker for the return of money from the Broker voluntarily (the obligatory stage for the commencement of the procedure):
    • Drawing up an application for termination of the agreement with the Broker
    • Telephone negotiations with the Broker
    • Correspondence with the Broker by email
  4. Applying to the Bank for a refund of funds from the Broker.
    • Drawing up an application to the bank (rus / eng) about challenging transactions addressed to Broker
    • Telephone negotiations with the Bank for acceptance of the application and start of the procedure
    • Registration of the application and receipt of the registration number.
  5. Doing business in the Bank before refunding money or 3 refusals by the Bank.
    • Providing additional evidence for a positive outcome of the case upon request by the Bank
    • Weekly calling to the Bank's specialist to find out the current status of the application.
  6. Appeal to the supervisory bodies
    • Preparation and submission of a complaint to the Financial Regulator at the place of registration of the broker (eng)
    • Compiling and sending a complaint to the police at the place of registration of the broker (eng)
    • Drawing up and sending a complaint to the Financial Ombudsman at the place of registration of the broker (eng)
    • Sending a complaint to the payment company (if any)
  7. Additional statements that may be required to return your funds (at the discretion of the lawyer and the situation in your case)

Attachment of the team of lawyers:

  1. Your case will be dealt with by a specially trained team of 1 senior and 1 junior lawyer, specializing in the return of funds lost on investment.
  2. You will be given a personal number of a senior lawyer + internal number for daily communication with employees.
  3. Every Friday your lawyers give you a report on the work done.
  4. Your lawyers are in touch every day from 9-18 to Moscow time and are ready to answer all your questions within your package of minutes.

120 minutes for telephone consultations

  1. Within the framework of this package, you have the right for 120 minutes for telephone negotiations with the Senior Lawyer.
  2. If this package is exceeded, the customer service specialist will offer you to purchase the additional package of minutes for communicating with the Lawyer.

The account displaying the full information on office work

  1. You will be given access to a personal office in which you can track the entire process of record keeping and the current state of your business.
  2. You will be notified of each stage of work.
Who will need it
  • For those from whom the broker took the last money and there is no possibility to pay the loans that Brokers hanged on him.
  • For people who are in a difficult financial situation.
  • For those who are more comfortable to pay much more at the end of the procedure, because now you have big financial difficulties.
  • For those who have the time and desire to take a direct part in the return of money.
  • For those who have the amount of damage from 1 500$.
How do we do Chargeback?
chargeback
You can watch the course of the case and timeliness in your profile account. Also, you'll be informed about each course through SMS and E-mail.
01 1
After your application to our company, we will consolidate a team of senior and junior lawyers to you. They will be selected only from professionals, who had worked with your broker and successfully returned money to other clients. You can address your questions to them any time and any comfortable way: by phone, e-mail, messengers and social networks.
02 2
Our lawyers will prepare all essential initial documents in Russian and English and send it to the necessary addresses: notification of breach of contract to your broker, application for appeal against transaction to your bank. Also, they will prepare and send applications to brokers supervisory authorities: to brokers financial governor, financial ombudsman, and also to a bank, where fraudster opened a checking account.
03 3
Our specialists will find your broker to initiate criminal proceedings against him. They will form and apply an application autonomously to force law enforcement start a verifying of his actions. All fees will be paid by a company.
04 4
If the bank will disagree, lawyer will form and apply reiterated application to a bank, and also will send a complaint to Visa and Mastercard. They will inform payment system about a fraud of your broker, and also will apply an application to financial ombudsman of country, in which mediator was licensed.
05 5
We always work with a refund guarantee. If you won't like our services, 10 days after appeal to our company you'll be able to breach the contract and refund a full valuation.
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Leave a request and you will get:
Evaluation of the case by a lawyer with an experience of challenging money transactions procedures.
Recommendations on the money refund in your case.
Initial document for the start of Chargeback procedure.
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