Tariff Optimal

You can use this tariff if you want full control of the process, but you didn't want to dive into specifics. All of this will be done by our team of experienced lawyers. It suits with the sum of damage from 10 000 of US dollars.

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Package of services includes

Full management of cases on the protests of transactions

Analysis and evaluation of the case on the basis of the submitted documents by the client.
Drawing up a work plan, distribution of control points of the procedure.
Negotiation and correspondence with the Broker for the return of money from the Broker voluntarily (the obligatory stage for the commencement of the procedure):
- Drawing up an application for termination of the agreement with the Broker
- Telephone negotiations with the Broker
- Correspondence with the Broker by email
Applying to the Bank for a refund of funds from the Broker.
- Drawing up an application to the bank (rus / eng) about challenging transactions addressed to Broker
- Telephone negotiations with the Bank for acceptance of the application and start of the procedure
- Registration of the application and receipt of the registration number.
Doing business in the Bank before refunding money or 3 refusals by the Bank.
- Providing additional evidence for a positive outcome of the case upon request by the Bank
- Weekly calling to the Bank's specialist to find out the current status of the application.
Appeal to the supervisory bodies
- Preparation and submission of a complaint to the Financial Regulator at the place of registration of the broker (eng)
- Compiling and sending a complaint to the police at the place of registration of the broker (eng)
- Drawing up and sending a complaint to the Financial Ombudsman at the place of registration of the broker (eng)
- Sending a complaint to the payment company (if any)
Additional statements that may be required to return your funds (at the discretion of the lawyer and the situation in your case)

Attachment of the team of lawyers:

Your case will be dealt with by a specially trained team of 1 senior and 1 junior lawyer, specializing in the return of funds lost on investment.
You will be given a personal number of a senior lawyer + internal number for daily communication with employees.
Every Friday your lawyers give you a report on the work done.
Your lawyers are in touch every day from 9-18 to Moscow time and are ready to answer all your questions within your package of minutes.

There are no restrictions of the time of consultation

Within the framework of this package you have unlimited right to have telephone negotiations with the Lawyer. Your lawyer is on call every day from 9-18 (Moscow time) and is ready to answer all your questions.

Collection and sending of documents in 72 hours:

The initial application to the Bank will be prepared and sent to you by e-mail for examination within 72 hours after receipt from you of all the necessary documents for the start of work.

The account displaying the full information on office work

ou will be given access to the account in which you can track the entire process of record keeping and the current state of your business.
You will be notified of each stage of work.

Writing a refund strategy jointly with the Head of the Legal Department

Your case will be given for acquaintance to the Head of the Legal Department, who will draw up a strategy for further work of the lawyer in your case.
The head of the Legal Department will supervise the whole process of the workflow and, if necessary, give the necessary recommendations for the Lawyer.

Possibility of getting advice from the Head of the Legal Department on Skype

You can get a free skype-consultation with the Head of the Legal Department, who will answer all your questions.

Who will need it

For those who want to work on equal terms.
For those who want to see the Gold standard of quality.
For those who value stability and quality.
For those who have damage from 10 000$.

How do we do Chargeback?

You can watch the course of the case and timeliness in your profile account. Also, you'll be informed about each course through SMS and E-mail.

After your application to our company, we will consolidate a team of senior and junior lawyers to you. They will be selected only from professionals, who had worked with your broker and successfully returned money to other clients. You can address your questions to them any time and any comfortable way: by phone, e-mail, messengers and social networks.

Our lawyers will prepare all essential initial documents in Russian and English and send it to the necessary addresses: notification of breach of contract to your broker, application for appeal against transaction to your bank. Also, they will prepare and send applications to brokers supervisory authorities: to brokers financial governor, financial ombudsman, and also to a bank, where fraudster opened a checking account.

Our specialists will find your broker to initiate criminal proceedings against him. They will form and apply an application autonomously to force law enforcement start a verifying of his actions. All fees will be paid by a company.

If the bank will disagree, lawyer will form and apply reiterated application to a bank, and also will send a complaint to Visa and Mastercard. They will inform payment system about a fraud of your broker, and also will apply an application to financial ombudsman of country, in which mediator was licensed.

We always work with a refund guarantee. If you won't like our services, 10 days after appeal to our company you'll be able to breach the contract and refund a full valuation.

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Leave a request and you will get:

Evaluation of the case by a lawyer with an experience of challenging money transactions procedures.

Recommendations on the money refund in your case.

Initial document for the start of Chargeback procedure.