Full management of cases on the protests of transactions
- Analysis and evaluation of the case on the basis of the submitted documents by the client.
- Drawing up a work plan, distribution of control points of the procedure.
Negotiation and correspondence with the Broker for the return of money from the Broker voluntarily (the obligatory stage for the commencement of the procedure):
- Drawing up an application for termination of the agreement with the Broker
- Telephone negotiations with the Broker
- Correspondence with the Broker by email
Applying to the Bank for a refund of funds from the Broker.
- Drawing up an application to the bank (rus / eng) about challenging transactions addressed to Broker
- Telephone negotiations with the Bank for acceptance of the application and start of the procedure
- Registration of the application and receipt of the registration number.
Doing business in the Bank before refunding money or 3 refusals by the Bank.
- Providing additional evidence for a positive outcome of the case upon request by the Bank
- Weekly calling to the Bank's specialist to find out the current status of the application.
Appeal to the supervisory bodies
- Preparation and submission of a complaint to the Financial Regulator at the place of registration of the broker (eng)
- Compiling and sending a complaint to the police at the place of registration of the broker (eng)
- Drawing up and sending a complaint to the Financial Ombudsman at the place of registration of the broker (eng)
- Sending a complaint to the payment company (if any)
- Additional statements that may be required to return your funds (at the discretion of the lawyer and the situation in your case)
Attachment of the team of lawyers:
- Your case will be dealt with by a specially trained team of 1 senior and 1 junior lawyer, specializing in the return of funds lost on investment.
- You will be given a personal number of a senior lawyer + internal number for daily communication with employees.
- Every Friday your lawyers give you a report on the work done.
- Your lawyers are in touch every day from 9-18 to Moscow time and are ready to answer all your questions within your package of minutes.
There are no restrictions of the time of consultation
Within the framework of this package you have unlimited right to have telephone negotiations with the Lawyer. Your lawyer is on call every day from 9-18 (Moscow time) and is ready to answer all your questions.
Collection and sending of documents in 72 hours:
The initial application to the Bank will be prepared and sent to you by e-mail for examination within 72 hours after receipt from you of all the necessary documents for the start of work.
The account displaying the full information on office work
- ou will be given access to the account in which you can track the entire process of record keeping and the current state of your business.
- You will be notified of each stage of work.
Writing a refund strategy jointly with the Head of the Legal Department
- Your case will be given for acquaintance to the Head of the Legal Department, who will draw up a strategy for further work of the lawyer in your case.
- The head of the Legal Department will supervise the whole process of the workflow and, if necessary, give the necessary recommendations for the Lawyer.
Possibility of getting advice from the Head of the Legal Department on Skype
- You can get a free skype-consultation with the Head of the Legal Department, who will answer all your questions.